Journal
I stopped spending my best hours watching a build. Now the deciding happens in the day and the building happens at night. Here is what goes into the handover, and what breaks when a piece is missing.
A CPA firm was spending the equivalent of two full-time people sorting and retyping tax documents. It now takes about 17 minutes a client. Here is every layer underneath that.
A quick note on what this blog is for and why it exists.
